Privacy Policy

Stoko Design Inc. Privacy Policy


At Stoko Design Inc. we value the users of our website (“stokodesigns.com”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.stokodesign.com (the “Site”). If you have any questions or comments, please contact us at hello@stokodesign.com 


This Privacy Policy does not apply to information collected by:

    • Us offline or through any other means, including on any other website operated by Company or any third party; or
    • Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
    • This Privacy Policy may change from time to time (see “Changes to our policy” below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

PERSONAL INFORMATION WE COLLECT


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect the personal information you knowingly and voluntarily provide when you use our Site, for example: the information you provide when you place an order online, become a member of our Site, and the information you submit when you review a product, add your name to our mailing list, e-mail us with questions or comments, or respond to a customer satisfaction e-mail from us. 


Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


We collect Device Information using the following technologies:


     - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal information), email address, and phone number.  We refer to this information as “Order Information.”


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Additionally, We use cookies to collect statistical information about the ways visitors use our Site, which pages they visit, which links they use and how long they stay on each page. Cookies are also used for anonymous tracking of interaction with online advertising; for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked. We may also use your information for advertising or retargeting purposes. 



SHARING YOUR PERSONAL INFORMATION


We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. We may use a third-party company to authenticate and validate the personal information you provide to make sure our e-mail arrives successfully.


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at 

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work/

You can opt out of targeted advertising by:


   FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@stokodesign.com or by mail using the details provided below:


  1535 Venables St, Vancouver, BC, V5L 2G8, Canada


YOUR CONSENT 

By using our site, you consent to our privacy policy.